How Razer Screws Customers | Hardware, Software, & Support Failures

Sponsor: Lian Li Lancool 217 on Amazon https://geni.us/0dwg
Hardware manufacturer Razer doesn’t know what it’s doing when it comes to hardware and software, it seems, with a mountain of complaints from its customers about defects and RMA issues. Razer has problems with its Blade laptop’s trackpad / touchpad, crashing and BSODs, external display connectivity, and more. Its Synapse software also negatively impacts performance, and its customer support hasn’t been very supportive of end users.

The best way to support our work is through our store: https://store.gamersnexus.net/

Like our content? Please consider becoming our Patron to support us: http://www.patreon.com/gamersnexus

Find Just Josh’s videos, including his new Razer video: https://www.youtube.com/watch?v=vu_sVQdt3rU
Find Jarrod’s Tech here: https://www.youtube.com/@JarrodsTech

TIMESTAMPS

00:00 – The Razer Problem
01:28 – Actually, A Lot of Problems
03:11 – Razer Blade Laptop Issue Reports
07:46 – Razer Synapse Destroys Performance
13:47 – External Display Defects
15:27 – Crashing and BSODs
17:26 – Warranty Failures
19:58 – Conclusion

** Please like, comment, and subscribe for more! **

Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video (“this video is brought to you by”) and above the fold in the description. We do not ever produce paid content or “sponsored content” (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.

Follow us in these locations for more gaming and hardware updates:

t: http://www.twitter.com/gamersnexus
f: http://www.facebook.com/gamersnexus
w: http://www.gamersnexus.net/

Our policies, processes, and ethics statements relating to review samples, advertising, travel, errors, and more are transparently and publicly available on this page: https://gamers.nexus/ethics-statements

Steve Burke: Host, Additional Writing
Tim Phetdara: Editing
Jimmy Thang: Writing, Research

Share on: